Shipping & delivery
We proudly ship throughout Ontario, British Columbia, Manitoba, Saskatchewan, and Nova Scotia.
How much does shipping cost?
We ship via Canada Post and charge a flat rate for shipping. This means you can order as much as you'd like, and the
shipping cost remains the same.
Ontario: $15 flat rate postal shipping
British Columbia, Saskatchewan, Manitoba, Nova Scotia:
$20 flat rate postal shipping
*these rates exclude
remote areas that require special handling by Canada
Post.
Orders over $200 qualify for free postal shipping.
Please note: Orders can only be made and received by those of legal drinking age. Valid Photo ID is required to receive your order.
If you choose this option, you'll receive an email once your order is ready for pick up. Orders are usually ready within one business day. Contact us if it'll be a few days before you can pick up your order, as some items are prepared fresh.
See hours for available pickup times.
How do I get my curbside order?
Online orders can be picked up from our retail store during pick up hours. You can access our building off Dundas street, or from the large city parking lot behind the building. Please park near the door and call 226-918-5162 x1 when you arrive.
Click here for a map and directions.
If you have purchased alcohol, you will be required to show your ID as per AGCO guidelines. If someone other than the purchaser is picking up an order, please send us their full name for authorization.
On the rare occasion a breakage occurs or goods are faulty, we will happily offer a replacement or a credit on the return of the items in question. Please contact us at info@unionten.ca within seven days of receiving the product.
Details:
We may ask you to return the damaged product or to provide photographic documentation of the product(s) or packaging with which you are dissatisfied.
We will contact you via email once documentation is received and verified.
If we replace your item(s), it will be at our expense. Otherwise we will provide a full or partial credit or refund the purchase price of the item(s).
If we issue a refund for your order, a credit will automatically be applied to your credit card or original method of payment.
"With the right gift, you're not just giving a product; you're part of their celebration."