SHIPPING + DELIVERY

Local Delivery Information:

Local delivery is available for FREE in London. Products need up to 24 business hours to be prepared for delivery. Deliveries will be made Tuesday - Saturdays. You will need to be home to accept any deliveries with alcohol, you also will need to have ID available for proof of age. This can be done in a contact free manner.

Don't qualify for free local delivery? If you live close but outside London's border or have any other questions, please contact us. Also our retail store is temporary closed for covid precautions but we have curb-side pickup and postal shipping.

With new guidelines we ask that you let us know before delivery is attempted if any of the following apply:

You have been out of the province in the last 14 days, or you are feeling unwell. Which includes, but is not limited to, respiratory issues (cough, running nose, fever, shortness of breath). Contactless delivery with proof of age may be required.

We offer $20 flat rate postal shipping through Canada Post. This means you can add to your cart as much as you want!

We now also offer FREE postal shipping through Canada Post for orders over $150.

***We have a flat rate for shipping so you can always add to the order. Postal service is pricey and a barrier for small distillers like ourselves to get our products out. Our products are heavy and fragile but we do our best to keep costs down. Thats why we now even offer free Ontario postal shipping on orders over $150.***

Please Note: For legal reasons liquor can only be shipped within Ontario and valid Photo ID is required to receive your order. Orders can only be made, and received by those of legal drinking age.

You can select the curb-side pickup option for free no matter the dollar value of the order. When your order is ready you will receive an email letting you know it is ready. Orders are generally ready within 1 business day. See our hours for available pickup times. If it will be a few days before you can pickup your order we suggest you contact us, as some items are made fresh per order.

Pre Order Pickup Instructions:

1. Due to construction on Dundas, please park your car at the back entrance of 656 Dundas Street. Enter the municipal parking lot and park outside of our fenced in patio. You can enter the parking lot from Queens Ave, Elizabeth St or Adelaide St N. Click here for a map and directions.

2. Upon arrival please call 226-918-5162 with your full name and description of your car or wait at the front or back doors if walking.

3. We will bring your order out to you for contactless pickup. If you have purchased alcohol, we ask that you show your ID as per AGCO guidelines. If someone other than the purchaser is picking up, please send us their full name for authorization.

With new guidelines we ask that you do not come for the pickup if any of the following apply:
You have been out of the province in the last 14 days, or you are feeling unwell. Which includes, but is not limited to, respiratory issues (cough, running nose, fever, shortness of breath).

Shipping Breakage Policy

On the very rare occasion a breakage occurs or goods are faulty, we will happily offer a replacement or a credit on the return of the items in question. Please contact us at info@unionten.ca within seven (7) days of receipt of the product.

We may require the return or photographic documentation of any product or packaging which you are dissatisfied, which we will notify you of via email and will notify you of the approval or rejection of your refund / replacement. Any replacement may be for individual cocktails / items or the entire cocktail box at our expense or a full or partial credit or refund of the purchase price for the cocktail / item / cocktail box.

If we choose to provide a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

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