SHIPPING + DELIVERY

Local Delivery Information

  • Local delivery is available for FREE in London for orders over $60. For orders under $60 a $5 delivery fee will be added.
  • Deliveries will be made Tuesday - Saturdays. You will need to be home to accept any deliveries with alcohol, and will need to present your ID available for proof of age. This can be done in a contact free manner.

Don't qualify for free local delivery? If you live just outside London's border or have questions about delivery, please contact us.

NOTE: If you have been outside of the province in the last 14 days, or you are feeling unwell, please let us know before we deliver.

Ontario Shipping:

We offer $20 flat rate postal shipping through Canada Post. This means you can add to your cart as much as you want. We now also offer FREE postal shipping through Canada Post for orders over $150.

BC, Manitoba and Nova Scotia Shipping:

For BC, Manitoba and Nova Scotia we offer $25 flat rate shipping on all orders. So you can add to your cart as much as you want.

Please Note:

***We have a flat rate for shipping so you can always add to the order. Postal service is pricey and a barrier for small distillers like ourselves to get our products out. Our products are heavy and fragile but we do our best to keep costs down.***

For legal reasons liquor can only be shipped to Ontario, BC, Manitoba and Nova Scotia. Valid Photo ID is required to receive your order. Orders can only be made, and received by those of legal drinking age.

You can select the curb-side pickup option for free no matter the dollar value of the order. When your order is ready you will receive an email letting you know it is ready. Orders are generally ready within 1 business day. See our hours for available pickup times. If it will be a few days before you can pickup your order we suggest you contact us, as some items are made fresh per order.

Pre Order Pickup Instructions:

1. Due to construction on Dundas, please park your car at the back entrance of 656 Dundas Street. Enter the municipal parking lot and park outside of our fenced in patio. You can enter the parking lot from Queens Ave, Elizabeth St or Adelaide St N. Click here for a map and directions.

2. Upon arrival please call 226-918-5162 with your full name and description of your car or wait at the front or back doors if walking.

3. We will bring your order out to you for contactless pickup. If you have purchased alcohol, we ask that you show your ID as per AGCO guidelines. If someone other than the purchaser is picking up, please send us their full name for authorization.

With new guidelines we ask that you do not come for the pickup if any of the following apply:
You have been out of the province in the last 14 days, or you are feeling unwell. Which includes, but is not limited to, respiratory issues (cough, running nose, fever, shortness of breath).

Shipping Breakage Policy

On the rare occasion a breakage occurs or goods are faulty, we will happily offer a replacement or a credit on the return of the items in question. Please contact us at info@unionten.ca within seven days of receiving the product.

Details:

  • We may ask you to return the damaged product or to provide photographic documentation of the product(s) or packaging with which you are dissatisfied.
  • We will contact you via email once documentation is received and verified.
  • If we replace your item(s), it will be at our expense. Otherwise we will provide a full or partial credit or refund the purchase price of the item(s).
  • If we issue a refund for your order, a credit will automatically be applied to your credit card or original method of payment.
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